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    What is VOIP?
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    Internet?
    Power?
    Dial 911?
    My phone #?

    Glossary of terms.
   
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FAQ'S

Answers to Common Questions...  

What is VOIP?
Voice Over Internet Protocol that carries sound via the Internet verses a landline.

Do I need to sign a contract?
Only if you choose to sign up for one of our monthly or annual packages

Do I need to sign up for a subscription?
In order to use any of VOIP services, you are required to subscribe to one of our free or pre-paid plans.

How do I set up VIOP?
We provide easy to install software via the Internet

How is the sound quality?
(Company Name) premium voice quality utilizes the most technical innovative equipment to receive and send the best sound quality.

Does my computer need to be on to make calls?
To make calls with the soft phone, Yes.
Making calls with your VOIP phone, No

Will I receive calls if my Internet service goes out? (awaiting answer)

Will I receive calls if my power goes out? (awaiting answer)

Can I dial 911? Yes, for a nominal fee

Can I use my existing phone number? (awaiting answer)

VOIP is compatible with Windows and Mac

 

Glossary of Terms:

DID = Phone number used to receive and place calls via the Internet and Landline

Linksys = Allows your computer to remain free and turns your home phone into a VOIP phone. (Internet Access Required)

USB Phone = A phone that connects to your computer and works with your softphone.

WI FI Phone = A wireless phone that works within the range of any Internet connection

Softphone = A virtual telephone loaded onto your computer screen for making telephone calls over the Internet

Landline to Landline = Does not require Internet Access. Telezang offers competitive rates from landline to landline.

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